Verizon Authorized Retailer, TCC in University Place, WA Closed now

Reviews about Verizon Authorized Retailer, TCC

• ★ ☆ ☆ ☆ ☆

  July 21, 2020, by Qayuum
  I stopped at this location to make a bill pay and whoever was working (apologize for not having their names) simply didn’t care. There was an error on their end and they kept insisting my pin was incorrect or that I didn’t even have a Verizon account (which was foolish because I set up my plan here); after waiting 45 minutes or so they never resolved the issue and looked at me like “sorry bud figure it out.” I walked away irritated and one gentleman working smirked and had a careless attitude. I then go to the location by Tacoma Community College and I’m in & out in 10 minutes; bill paid and great customer interaction over there. Not here. Extremely disappointed in the customer service I received.
• ★ ★ ★ ★ ★

  March 21, 2020, by Kelsey Warren
  Blair was especially helpful meeting my needs in every way. He understood I had a time constraint and would need to make the process of acquiring a new phone seamless. As the only staff member in the store on a Sunday, Blair did a fantastic job of greeting and assisting every customer. Blair was able to give me the exact information I wanted to know about different cell phone options in which case made my decision feasible. He also made me aware of the current Platinum Pass which saves the customer money in the long run, something we all want! I am very pleased with my service at University Place TCC Verizon. I will definitely be going back!